Please remember it can take some time for your bank or credit card company to process and post the refund too. If approved, you’ll be automatically refunded on your original payment method. Refunds: We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Unfortunately, we cannot accept returns on sale items or gift cards. Please get in touch if you have questions or concerns about your specific item. We also do not accept returns for hazardous materials, flammable liquids, or gases. Exceptions / non-returnable items certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). You can always contact us for any return questions at HERE For damages and issues please inspect your order upon reception and contact us immediately if the item is defective, or damaged, or if you receive the wrong item so that we can evaluate the issue and make it right. Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at HERE. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. REFUND POLICY: We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. We have no influence on the customs process and apologize for any inconvenience due to delivery delays resulting from this. International orders: It may take additional days if orders have to go through customs. We apologize for any inconvenience that this may cause to you. Due to unforeseeable delivery bottlenecks with our suppliers as well as delivery companies, deliveries may be delayed a little bit. Some items/orders may require a longer ship-out and/or delivery time frame. However, the time period above is only approximate and can differ in individual cases. The majority of our orders are processed and shipped within the time frame we offer above. The kids loved them.Standard shipping (US):7-15 days International shipping:7-21 days Orders can be canceled or modified within 2 hours after being placed The above time frame is only applied for orders to the US with standard shipping methods. We love these and will be ordering more for other eventsĪs always the team is quick and efficient. Less than an hour later the realized they gave me the wrong date, but it was to late, they were already processed. I made the order the committee approved it and we ordered. Some of them just keep adding them to the first one. This is the one thing the kids always ask to have made for the events. This was our 5th or 6th set over the last couple of years. Expected thinner, lighter tags as ordered, but would choose heavier ones in future.Īs always the tags come out great. My order was at my door about a week later, wow - that was quick.Įngraving is surface level only, resulting in less contrast than expected. Ordering was easy, just had to upload my design & select the quantity that I wanted. They came so fast and we are excited to use them! These dog tags turned out SO cute for our kids marathon. We wanted to do something for our youth baseball and softball players besides the cheap trophies so we purchased custom engraved dog tags instead. Posted by Stockbridge Youth Sports on Jun 17, 2021 Thank you guys and gals, for your outstanding work. I am so impressed with the staff at Logo Tags, their attention to detail, customer care, is absolutely flawless. I ordered tags with our band' s logo on them. Posted by Mikeilah Kennedy-LeFae on Jul 01, 2021 The quality and design was better then I could have imagined and they were extremely quick to make and ship such a large order. Logo Tags did an amazing job with the dog tags that I ordered for our school for Month of the Military Child.
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